This Website is operated by Titan Agency (“Company”, “we”, “us”, “our”). The term “you” refers to the user or viewer of our Website.

The Company is committed to the privacy of the users of this Website. This Privacy Policy was created to inform you of our policies regarding the handling of your personal information on this Website. Any personal information provided to us will be treated according to this policy. Please note that when you submit information on this Website, you are consenting to the collection, use, process, distribution and disclosure of that information in accordance with this Privacy Policy and therefore, we encourage you to read this entire Privacy Policy before submitting any information and/or using this Website.  If you do not agree with this Privacy Policy, please do not use our Website or any of the information provided on this Website (“Content”).

Please read this Privacy Policy carefully. We reserve the right to change this Privacy Policy on the Website at any time without notice. In the event of a material change, we will let you know via email and / or a prominent notice on our Website.

Use of any personal information or contribution that you provide to us, or which is collected by us on or through our Website or its content is governed by this Privacy Policy.  By using our Website or its content, you consent to this Privacy Policy, whether you have read it or not.

 

Collection, Use, and Retention of Personally Identifiable Information

In using our Website and its Content, we may seek personal information that can be used to identify an individual, and may include, without limitation, your name, e-mail address, street address, city, state, billing information, or other personally identifying information (“Personally Identifiable Information”).  Any comments, photos, images, videos or other submissions you provide to us when visiting or interacting with our Website and its Content may also contain Personally Identifiable Information. We will always tell you before we collect any Personally Identifiable Information and will only use your Personally Identifiable Information in the way specified when it was collected. Subsequently, we will not change the way your Personally Identifiable Information is used without your consent.

We will not retain your Personally Identifiable Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

 

Information We May Collect

We collect personal information from you so that we can provide you with a positive experience when utilizing our Website or content.  We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.  We may collect:

  1. A name and an email address so we can deliver our newsletter to you – you would be affirmatively consenting to this by providing this information to us in our contact forms.
  2. Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation.
  3. A name and an email address if you complete our contact form with a question. We may send you marketing emails with either your consent or if we believe we have a legitimate interest to contact you based on your contact or question.
  4. Information from you from a co-branded offer. In this case, we will make clear as to who is collecting the information and whose privacy policy applies. If both / all parties are retaining the information you provide, this will also be made clear, as will links to all privacy policies.

Please note that the information above (“Personally Identifiable Information”) that you are giving to us is voluntarily, and by providing this information to us you are giving consent for us to use, collect and process this Personally Identifiable Information You are welcome to opt-out or request for us to delete your Personally Identifiable Information at any point by contacting us at privacy@titanagency.com.

If you choose not to provide us with certain Personally Identifiable Information, you may not be able to participate in certain aspects of our Website or Content.

 

Collection and Use of Non-Personal Information

When visiting or interacting with our Website you may also provide information which is not Personally Identifiable Information (“Non-Personal Information”).  We do not have the same obligation to protect Non-Personal Information you provide, as we do with respect to your Personally Identifiable Information and by providing Non-Personal Information to us, you grant us permission to use and store such information as we shall reasonably determine.

 

Anonymous Data Collection and Use

To maintain our Website’s high quality, we may use your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you but, is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other Websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.

We may also collect anonymous network information which is transmitted to us because of your use or interaction with our Website.  We may use this information to assist us with improving our Websites and the Content provided.  We may also collect Non-Personal Information (aggregate or demographic) data through cookies, web logs and web beacons.  Please read the section titled “Use of Cookies” below.

 

What We Do with Information We Collect

  1. Contact You
    • We may contact you with information that you provide to us based on these lawful grounds for processing:
      • We may contact you if you give us your clear, unambiguous, affirmative consent to contact you.
      • We will contact you under our contractual obligation to deliver goods or services you purchase from us.
      • Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us. For example, if you sign up for a webinar, we may send you marketing emails based on the content of that webinar. You will always have the option to opt out of any of our emails.
  2. Process Payments
    • We will use the Personally Identifiable Information you give to us to process your payment for the purchase of goods or services under a contract. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR (General Data Protection Regulation of the EU, or “GDPR”).
  3. Targeted Social Media Advertisements
    • We may use the data you provide to us to run social media advertisements and / or create look-alike audiences for advertisements.
  4. Share with Third Parties
    • We may share your information with trusted third parties such as our newsletter provider to contact you via email, or our merchant accounts to process payments, and Google / social media accounts to run advertisements and our affiliates.

 

Protection of Personally Identifiable Information

We utilize industry-standard security technologies and procedures to protect your Personally Identifiable Information from unauthorized access, use or disclosure.  We authorize access to Personally Identifiable Information only to those employees who have a legitimate need to know such Personally Identifiable Information for use in the manner specified, and as shall be required to fulfill their job responsibilities.  While we strive to protect your Personally Identifiable Information, we recommend you take every precaution in protecting your Personally Identifiable Information when you use our Website.

 

Sharing your Personally Identifiable Information

We aim to keep the Personally Identifiable Information that you share with us confidential. Please note that we may disclose such Confidential Information if required to do so by law or in the good-faith belief that: (1) such action is necessary to protect and defend our rights or property or those of our users or licensees, (2) to act as immediately necessary in order to protect the personal safety or rights of our users or the public, or (3) to investigate or respond to any real or perceived violation of this Privacy Policy, or any other terms of use or agreement with us.  We will not sell or rent your Personally Identifiable Information to third parties.

 

Submission, Storage, Sharing and Transferring of Personally Identifiable Information

Personally Identifiable Information that you provide to us is stored internally or through a data management system. Your Personally Identifiable Information will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such Personally Identifiable Information (i.e., our hosting provider, newsletter provider, payment processors or team members).

It is important to note that we may transfer data internationally. For users in the European Union, please be aware that we transfer Personally Identifiable Information outside of the European Union. By using our Website and providing us with your Personally Identifiable Information, you consent to these transfers in accordance with this Privacy Policy.

 

Data Retention

We retain your Personally Identifiable Information for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personally Identifiable Information for longer periods of time if necessary for legal, contractual and accounting obligations.

 

Viewing by Others

Note that whenever you voluntarily make your Personally Identifiable Information available for viewing by others online through this Website or its Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the Personally Identifiable Information that you voluntarily share.

 

Passwords

To use certain features of the Website or its Content, you may need a username and password. You are responsible for maintaining the confidentiality of your username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.

It is your responsibility to protect your own username and password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your Personally Identifiable Information at your own risk.

We will use our best efforts to keep your username and password(s) private and will not otherwise share your password(s) without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.

 

Use of “Cookies”

A cookie is a small, encrypted data string that a website stores on a visitor’s computer which the user’s browser provides to the website each time the visitor returns. A cookie cannot read personal data from your computer’s hard drive or read cookie files created by other websites. The only Personally Identifiable Information a cookie can contain is information you provide. Our Website may use both session ID cookies (which expire when you close the browser) and persistent cookies (which remain on your computer’s hard drive for an extended period of time) to help us identify and track visitors, their usage of our Website, and their website access preferences, and to deliver content specific to a visitor’s interests. We do not correlate cookies information with data about individual users. You may choose to disable cookies through your web browser’s settings. However, disabling this function may diminish your experience on our Website and some features may not work as intended. You do not need to have cookies turned on to use any area of our Website.

 

How You Can Access, Update or Delete Your Personally Identifiable Information

You have the right to:

  1. Request information about how your Personally Identifiable Information is being used and request a copy of what Personally Identifiable Information we use.
  2. Restrict processing if you think the Personally Identifiable Information is not accurate, unlawful, or no longer needed.
  3. Rectify or erase Personally Identifiable Information and receive confirmation of the rectification or erasure. (You have the “right to be forgotten”).
  4. Withdraw your consent at any time to the processing of your Personally Identifiable Information.
  5. Lodge a complaint with a supervisory authority if you feel we are using your Personally Identifiable Information unlawfully.
  6. Receive Personally Identifiable Information portability and transference to another controller without our hindrance.
  7. Object to our use of your Personally Identifiable Information.
  8. Not be subject to an automated decision based solely on automatic processing, including profiling, which legally or significantly affects you.

 

Unsubscribe

You may unsubscribe to our e-newsletters or updates at any time through the unsubscribe link at the footer of all e-mail communications.

We manage e-mail lists through a list management system. Unsubscribing from one list managed by us will not necessarily remove you from all publication email lists. If you have questions or are experiencing problems unsubscribing, please contact us at privacy@titanagency.com.

 

Children’s Online Privacy Protection Act Compliance

We do not collect any information from anyone under 13 years of age in compliance with COPPA (Children’s Online Privacy Protection Act), and the GDPR (General Data Protection Regulation of the EU). Our Website and its Content is directed to individuals who are at least 13 years old or older.

 

Privacy Policies of Other Websites

We have no responsibility or liability for the content and activities of any other individual, company or entity whose website or materials may be linked to our Website or its Content, and we are not responsible or liable for the privacy of the information on those websites or that you voluntarily share with those websites. Please review the privacy policies of such other websites for guidelines as to how they respectively store, use and protect the privacy of your Personally Identifiable Information and Non-Personal Information.

 

Assignment of Rights

In the event of an assignment, sale, joint venture, or other transfer of some or all of our assets, you agree we can assign, sell, license or transfer any information that you have provided to us. Please note, however, that any purchasing party will be prohibited from using any Personally Identifiable Information or Non-Personal Information submitted to us by you in a manner that is materially inconsistent with this Privacy Policy without your prior consent.

 

California Privacy Rights

Residents of the State of California have the right to request from companies conducting business in California a list of all third parties to which the company has disclosed Personally Identifiable Information during the preceding year for direct marketing purposes. Alternatively, the law provides that if the company has a privacy policy that gives either an Opt-out or Opt-in choice for use of your Personally Identifiable Information by third parties (such as advertisers) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options. If you are a California resident and want to request information on how to exercise your third-party disclosure choices, please send a request to us at privacy@titanagency.com.

 

Data Controller and Processors

We are the data controllers as we are collecting and using your Personally Identifiable Information.  We use trusted third parties as our data processors for technical and organizational purposes, including for payments and email marketing. We use reasonable efforts to make sure our data processors are GDPR- compliant.

 

Notification of Changes

We may use your contact information to inform you of changes to the Website or its Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our Website, its Content and this Privacy Policy at any time. Such changes and/or modifications shall become effective immediately upon posting our updated Privacy Policy.  Please review this Privacy Policy periodically. Continued use of any of information obtained through or on the Website or its Content following the posting of changes and/or modifications constitutes acceptance of the revised Privacy Policy.

 

If you have any questions about this Privacy Policy, please contact us at privacy@titanagency.com.

 

Last Updated: July 2018